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Terms and Conditions
These Terms and Conditions are divided into two sections:
Section A sets out the general provisions that apply to all types of services provided by Regreener B.V. ("Regreener");
Section B sets out the specific general terms and conditions applicable to carbon credit and/or tree planting projects ("Climate Projects").
If there is a discrepancy between a specific and a general provision, the specific provision prevails.
These Terms and Conditions (“Terms”) become effective upon the Customer’s consent via the Website or Proposal and are entered into between Regreener B.V., a company organized under the laws of the Netherlands, with its principal place of business at IJsbaanpad 2, 1076 CV Amsterdam, the Netherlands ("Regreener"), and the customer set forth on the Order Form or invoice (“Customer”) (each a “Party” and together the “Parties”)
Section A - General Provisions
1. Definitions
In these General Terms and Conditions, the following terms have the meaning given to them below:
Agreement: a purchase and/or service agreement concluded by Regreener with another party;
Customer: the party with whom Regreener has concluded an Agreement;
Conditions: these General Terms and Conditions;
Invoice: a formal document issued by Regreener to the Customer specifying the amount due for products or services provided, including a breakdown of fees, payment terms, and due date;
Proposal: a purchase agreement prepared for the Customer;
Service: all products, digital platforms, tools, software, subscriptions, consultancy, support, climate projects, carbon credits, tree planting initiatives, and any other offerings provided by Regreener, whether accessed online, via subscription, one-time purchase, or through any other agreement between Regreener and the Customer;
Stripe: a Payment Service Provider (PSP) that securely processes online payments on behalf of Regreener, enabling customers to complete transactions using various payment methods.
2. Application
These Conditions are applicable to all Agreements, offers, and quotations of Regreener, and all legal acts related thereto and/or arising therefrom. The application of general terms and conditions of the Counterparty, if any, is herewith expressly excluded.
If a quotation includes multiple items or services, Regreener is not obligated to deliver part of the order at a proportional price unless expressly agreed otherwise.
Regreener reserves the right to modify or update these Terms and Conditions at any time. Customers will be notified of any material changes via email or through a notice on our website at least 30 days prior to the changes taking effect.
Continued use of the Services after such notice constitutes acceptance of the revised Terms. If you do not agree to the changes, you may terminate your Subscription in accordance with Article 6 (Termination & Suspension).
3. Prices
All prices stated by Regreener in an proposal, agreement or quotation are exclusive of VAT and all other government- and other levies, and do not include any costs to be incurred in the performance of the Agreement, including administrative costs, unless expressly otherwise agreed.
4. Fees and Payment
The Customer will pay the fees specified in the Order Form or invoice. Payment can be made via Stripe or bank transfer.
Fees must be paid within 30 days from the invoice date.
Failure to pay within the due date may result in suspension or termination of access to the Service.
If payment is not received within the specified payment term, Regreener reserves the right to charge statutory interest in accordance with Dutch law, plus an administrative fee of €100 for each payment reminder.
In the event of continued non-payment, Regreener may engage a collection agency, and all associated collection costs will be borne by the Customer.
5. Customer Obligations
The Customer must ensure that payment details are up to date and valid.
The Customer shall not use the Service for any illegal or unauthorized purpose.
The Customer are responsible for securing their account credentials.
6. Termination & Suspension
Either Party may terminate this Agreement immediately upon written notice if:
The other Party materially breaches any provision of this Agreement and fails to cure such breach within thirty (30) days after receiving written notice of the breach.
The other Party becomes insolvent, files for bankruptcy, or ceases operations.
It becomes impossible or illegal to perform the obligations under this Agreement due to changes in law or regulation.
Upon termination, the Customer’s access to the Service will be revoked, and any outstanding amounts remain payable.
7. Intellectual Property
Regreener retains all rights, title, and interest in the Service, including all software, trademarks, and content.
Customers may not copy, modify, distribute, or reverse-engineer any part of the Service.
8. Limitation of Liability
Regreener’s total liability under or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, shall be limited to an amount not exceeding the total fees paid by the Client for the services provided under this Agreement during the twelve (12) months immediately preceding the event giving rise to such liability.
In no event shall Regreener be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, loss of business opportunities, or loss of data, arising out of or in connection with this Agreement, even if Regreener has been advised of the possibility of such damages.
9. Privacy and Data Protection
Regreener processes data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
Customers have the right to access, rectify, or delete their personal data.
10. Force Majeure
Regreener shall not be held liable for any failure or delay in performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, cyber-attacks, government actions, labor disputes, power outages, or failures of telecommunications networks.
11. Governing Law and Dispute Resolution
These Terms and any non-contractual obligations arising out of or in connection with it are governed by Dutch law. Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good faith negotiations between the Parties. If such negotiations fail, the dispute shall be exclusively resolved by the courts of Amsterdam.
12. Jurisdiction
The courts of Amsterdam have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms (including a dispute relating to non-contractual obligations arising out of or in connection with this Agreement or a dispute regarding the existence, validity or termination of these Terms).
Section B - Climate Projects
1. Definitions
In Section B of these Terms and Conditions, the following terms have the meaning given to them below:
Climate Projects: carbon credits, tree planting, reforestation or any other project that may be deemed a Climate Projects, offered by Regreener to the Customer.
Carbon Credit: a tradable certificate representing the reduction or removal of one metric ton of carbon dioxide (CO₂) or equivalent greenhouse gas from the atmosphere, verified by recognized standards.
Carbon Budget: the allocated financial amount that the Customer designates annually for supporting Climate Projects;
Regreener Certificate: a proprietary document verifying completion and validation of carbon offsetting activities.
Registry Certificate: an official document from a recognized carbon registry (e.g., Verra, Gold Standard) tracking the creation, ownership, and retirement of carbon credits.
Impact Dashboard: digital environment providing data on carbon projects, metrics, and sustainability performance.
2. Purpose of Climate Projects
Regreener offers Climate Projects, including but not limited to certified carbon credit initiatives, tree planting, reforestation, and other environmental impact projects.
These projects aim to assist Customers in reducing or offsetting their carbon footprint and supporting sustainability goals.
3. Commitments
The Client agrees to the total price for their offset needs as outlined in the proposal provided by Regreener.
The Client will select a partnership term of 1, 2, 3 or 4years upon signing the proposal.
If a multi-year term is selected, the proposed total price will serve as the Client’s Carbon Budget for each year of the term, unless otherwise agreed in writing.
The Client will select annually project(s) from Regreener’s portfolio within 30 days of receiving the proposal.
If, in all fairness and reasonableness, a suitable project cannot be selected, the parties will mutually agree to seek alternative project options.
If the client wishes to support projects to exceed the Carbon Budget, upon written confirmation, the Carbon Budget will be adjusted accordingly for the remainder of the agreement.
Unused portions of the Carbon Budget may, at Regreener’s discretion:
Be carried forward to the following year(s) within the agreed term.
Be applied to projects determined by Regreener to fulfill the Client’s commitments.
4. Invoicing and Payment
Invoicing will be issued annually or quarterly, as agreed in the proposal.
Payment is due within 30 days of invoice receipt, unless otherwise agreed in writing.
5. Proof of Impact
Upon payment, Regreener will:
Issue a Regreener Certificate to the Client, which will include: (i) the company name, (ii) the date, (iii) the project name(s), and (iv) the impact achieved or to be made.
Ensure Client access to a Impact Dashboard to the client, which will include: (i) the company name, (ii) the project name(s), (iii) the impact achieved or to be made.
Upon request share the Registry Certificate(s) of each individual project.